All UK orders include 24 SHIPPING
International orders: Flat fee per kit plus combined, tracked shipping
From Lincolnshire, UK
Once received, orders are dispatched (via Royal Mail) within 1-2 working days. Dispatch times at busy periods may be longer.
Orders are dispatched Monday to Friday and Royal Mail delivers on Saturday.
Basket totals are always shown before checkout.
Please take advantage of the two kit special offer. VIEW OFFER
UK – All UK orders include 24 hour shipping. Most orders are received the day after dispatch but Royal Mail request a wait time of 3 days for delivery, especially during busy periods.
International – Flat fee of £6.00 ($7.75 approx) per kit plus £3.00 ($3.90) for each additional item.
Europe – Flat fee of £4.75 (approx 5.60 Euro) per kit plus £2.50 (approx 3.00 Euros) for each additional kit.
Direct Bank Transfer (BACS) will take minimum three days to clear before your order can be processed.
INTERNATIONAL DELIVERY TIMES
- USA/Canada: approx. 7/10 days
- Europe: Approx. 5/8 days
- Shipping to Australia and the rest of the world takes approximately 2-3 weeks.
Delivery times can vary and may take longer at busy times of year.
Some delivery delays are out of my control e.g customs, industrial action, weather etc, but most orders are sent tracked and progress through the mail system can be monitored.
Buyers are responsible for any customs and import taxes that may apply. Please check with your local customs office.
REFUNDS AND RETURNS
If you are unhappy with your order for any reason please contact me and I will do my best to resolve the problem quickly.
Please return items 14 days from when they are received. Please note, this does not apply to custom or personalised pieces.
Buyer is responsible for return postage unless damaged.
Downloads are non refundable.
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. Lincolnshire Fenn Crafts is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
If you have a question with regards to any of the above please contact Lincolnshire Fenn Crafts via the contact page or email: firstname.lastname@example.org