Processing time from Lincolnshire, UK
Processing (the time it takes to prepare your order):
1/2 business days
Needle felting kits: 1/2 working days day i.e. order Monday, Tuesday or Wednesday. However, if you need your item in a hurry please message me and I will do all I can to ensure your parcel arrives earlier.
Items are dispatched Monday to Friday via Royal Mail 48 tracked. 24 hour tracked is available. Royal Mail delivers 6 days a week.
For all other items see individual listings.
I will always refund combined postage when I see there has been an overcharge; this is usually when ordering a combination of kits, wool, accessories and handmade items.
Postage costs for needle felting kits via Royal Mail 48 tracked.
All prices are shown at basket before checkout. In the unlikely event of an overcharge then a shipping refund will be issued.
All postal charges are based on Royal Mail 48 tracked or international tracked (unless otherwise stated). Lincolnshire Fenn Crafts policy is to only charge whatever we pay through Royal Mail. If there are increases to postal charges this is due to Royal Mail increases.
1/2 kits: £3.95
3/4 kits: £3.95
5/6 kits: £7.90
7/8 kits: £7.90
America/Canada/South Africa/Australia and rest of the world
1 kit: £9.90
2 kits: £12.20
3 kits: £14.55
4 kits: £17.85
1 kit: £8.45
2 kits: £ 10.15
3 kits: £12.05
4 kits: £15.00
5 kits: £20.00
6+ kits: £25.00
UK and worldwide shipping via Royal Mail tracked.
Postage charges for needle felting kits are based solely on Royal Mail shipping fees which I have always used for its reliability.
I do not charge extra for packaging.
Delivery time from despatch (approx.)
UK: 1/2 days
USA/Canada/Australia: approx. 10 days but this can vary and take longer at busy times of year.
Europe: Approx. 5/8 days but this can vary and take longer at busy times of year.
Shipping to the rest of the world takes approximately 2-3 weeks, although customs can occasionally delay packages further.
REFUNDS AND RETURNS
If you are unhappy with your order for any reason please contact me and I will do my best to resolve the problem quickly.
Please note that most purchases from sellers are protected by the Consumer Contract Regulations 2013 (distance selling rules) which gives you the right to return your purchase within 30 days after the day you receive the item. This does not apply to custom or personalised pieces.
Buyer is responsible for return postage unless damaged.
Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. Lincolnshire Fenn Crafts is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
I have yet to hear of any customer being charged import tax. However, if you have any questions with regards to any of the above please do not hesitate to contact me via the contact page or direct at: firstname.lastname@example.org