Delivery Costs | Lincolnshire Fenn Crafts

All UK orders include 24 hour postage via Royal Mail

International orders: Flat fee per kit plus combined tracked shipping

 

 

From Lincolnshire, UK

DELIVERY COSTS

United Kingdom – Needle felting kits and wool/wool bundles

All items include 24 hour UK shipping via Royal Mail. Maximum time it takes to prepare your order is 2 days. If ordering more than one kit please take advantage of the two kit special offer which will further reduce the amount you pay. 

Any overcharges will be refunded. Basket totals are always shown before checkout.

VIEW TWO KIT SPECIAL OFFER

America/Canada/South Africa/Australia and rest of the world

Flat fee of £6.00 ($7.75 approx) per kit  plus £3.00 ($3.90) for each additional kit.

If ordering more than one kit please take advantage of the two kit special offer which will further reduce the amount you pay. 

Any overcharges will be refunded. Basket totals are always shown before checkout.

VIEW TWO KIT SPECIAL OFFER

For all other items shipping charges are shown at basket before checkout. 

Europe

Flat fee of £4.75 (approx 5.60 Euro) per kit  plus £2.50 (approx 3.00 Euros) for each additional kit.

If ordering more than one kit please take advantage of the two kit special offer which will further reduce the amount you pay. 

VIEW TWO KIT SPECIAL OFFER

For all other items shipping charges are shown at basket before checkout.  

Any overcharges will be refunded. Basket totals are always shown before checkout.

UK DELIVERY TIMES

Dispatch/processing (the time it takes to prepare your order): 1/2 working days, Monday to Friday

UK Royal Mail estimated delivery time: 1 day including Saturday although Royal Mail request you wait 3 working days, especially at busy times of year.

Direct Bank Transfer (BACS) will take minimum three days to clear before your order can be processed.

See below for international estimated delivery times.

  • Items are dispatched Monday to Friday via Royal Mail 24 as standard.  Please message me if you need your item sent out in a hurry
  • Royal Mail delivers 6 days a week.
  • I will always refund combined postage when I see there has been an overcharge; this is usually when ordering a combination of kits, wool, accessories and handmade items.

INTERNATIONAL ESTIMATED DELIVERY TIMES (FROM DISPATCH)

  • USA/Canada: approx. 7/10 days 
  • Europe: Approx. 5/8 days
  • Shipping to Australia and the rest of the world takes approximately 2-3 weeks.

Delivery times can vary and may take longer at busy times of year.

Although I cannot be held responsible to delays out of my control e.g customs, industrial action, weather etc, your items are sent tracked and progress through the mail system can be monitored.

As a purchaser please be aware that you are responsible for any customs and import taxes that may apply.

REFUNDS AND RETURNS

If you are unhappy with your order for any reason please contact me and I will do my best to resolve the problem quickly.
Please note that most purchases from sellers are protected by the Consumer Contract Regulations 2013 (distance selling rules) which gives you the right to return your purchase within 30 days after the day you receive the item. This does not apply to custom or personalised pieces.

Buyer is responsible for return postage unless damaged.

International Orders

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.
Shipping laws are different in each country. Lincolnshire Fenn Crafts is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

I have yet to hear of any customer being charged import tax. However, if you have any questions with regards to any of the above please do not hesitate to contact me via the contact page or direct at: info@lincolnshirefenncrafts.com

 

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